The integration of SAP Joule and Microsoft 365 Copilot brings together what belongs together: Two powerful AI assistants connect to form a consistent, intelligent working environment. In future, employees can call information and processes from SAP SuccessFactors, S/4HANA or Concur directly in Microsoft Teams, Outlook or Word, without toggling between applications.
This integration is no longer a vision of the future. Users can already access SAP Joule via Microsoft Copilot and call SAP data directly in Microsoft 365. The enhanced variant – Microsoft Copilot in SAP Joule – is currently in the early adopter phase and is being rolled out more widely from the third quarter of 2025 onwards.
The bidirectional integration of SAP Joule and Microsoft Copilot means that routine tasks such as vacation requests, expense approvals or employee queries can be carried out directly in Microsoft 365. Joule supplies the relevant SAP data, while Copilot provides the familiar Microsoft interface. Conversely, users will also be able to access Copilot functions within SAP Joule, for example, to create e-mails or documents with AI support.
More Productivity in Recruiting
The potential of integration is particularly impressive in the HR area. In SuccessFactors Recruiting, Joule provides support in reviewing applications, recognizing relevant skills, and proposing suitable interview questions. The interviews themselves can be prepared, conducted, and evaluated, directly in Microsoft Teams, and the results are automatically returned to SAP SuccessFactors.
Joule therefore becomes a digital colleague in your everyday working life. In Microsoft Teams just a quick command such as “How many vacations days do I have left?“ or “Change my telephone numner in SAP SuccessFactors“ is enough and Joule carries out the desired action directly in the SAP system. Fast, secure, and without leaving your work station.
Outlook: AIs that really cooperate
SAP and Microsoft are continuously developing the integration further with one clear goal: A completely connected, AI-supported work environment that unburdens employees and makes companies more productive.
Companies that already use SAP SuccessFactors today, can use the integration of SAP Joule and Microsoft 365 Copilot to modernize their HR processes, automate workflows, and enhance the user experience in the long-term.
We look forward to hearing from you!