SAP and SAP SuccessFactors attach great importance to the security of their data centres, by taking technical and physical precaution to ensure the safety of customer data.
Data centres are guarded at all times, with additional control at access locks. Biometrical scans protect sensitive areas. This ensures that only authorised staff have access. In case of power outage, the centres have back up batteries and diesel engines, which can operate the centres self-sufficiently. The buildings are earthquake-resistant and to prevent worst case scenarios, each data centre has a locally separate back-up centre, that can take over seamlessly for the primary centre. Of course, each back-up centre has the same security standards as the primary centres.
On a technical level data centres have multiple fire walls, that prevent unauthorised access and suspicious activities are detected by powerful monitoring systems (Intrusion Detection System / IDS). Data exchange with customers is encrypted and tap-proof, as well as all data back-ups.
SAP data centres are regularly inspected by TÜV, KPMG and internal auditors. Centres hold multiple certificates that confirm their security and resilience. The most important, obtained certification standards include ISO 27001, SOC 1 / SSAE 16, SOC 2 and ISO 22301.
Infos from: www.sapdatacenter.com